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Phone: (336)
616-0212
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810
Lawndale Dr.
Unit-106 A
Reidsville, NC 27320
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Network
Administrator
Persistence / Thoroughness /
Precision
Results oriented Network
Administrator / Programmer who is creative in designing and implementing
effective solutions to meet the current needs and future expectations of
business. Areas of expertise in:
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System Design
& Development
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Server/LAN/WAN
Management
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Website
Development
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Technical
Support
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Network Design
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Project
Management
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Database
Design/Development
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Help Desk
Management
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System
Application Programming
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EDI/Data
Integration
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Hardware/Software
Troubleshooting
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Network Analysis
& Administration
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Accounting
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Professional Systems and Network
Administrator with extensive IT experience in delivering exceptional customer
satisfaction and improving overall operations. Proficient in front-end
and back-end operations, development and support with an unexcelled record of
bringing mission-critical projects in on schedule and within budget.
Strong interpersonal, communicative, and organizational skills. Intuitive
analytical ability to attain network, system, and application level
solutions. Project management proficiency including analysis, design,
development, implementation, documentation and evaluation.
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Professional Experience
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Time Warner Cable
Greensboro
,
NC
Technical support specialist
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Aug 2004 - Present
fulltime
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Troubleshooting and supporting local division's client base for RoadRunner, DigitalPhone, and video.
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Perform general
troubleshooting over the phone for techs in field when needed.
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Offered phone support for Docsis cable modems, wireless routers, and digital phone issues. Scheduled trouble calls when necessary.
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A&H Wayside
Furniture Inc.
Reidsville
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NC
Network Administrator/Developer
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2000
– May-28 2004
fulltime
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Designed,
installed and supported installation and configuration of company wide LAN/WAN
used to replace aging "dumb terminal" system. Transitioned company from a
single PC environment to 50+ computers in eight separate locations.
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Installed, setup
and maintained multiple Windows servers running Active Directory to better
control policies throughout the corporation. Supported and maintained 1 SCO
Unix server which ran the retail chains accounting system.
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Implemented,
installed and maintained IIS, FTP, WINS, DNS, RAS, and NTMail.
Seven Websites in house with email servers.
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Designed and
programmed all websites in house. Web sites range in complexity from standard
HTML to dynamic SQL/Access database driven web applications in IIS. Also
indexed sites to search engines.
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Programmed
custom tools to integrate live data such as stock reports and price list with
the websites.
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Orchestrated the
movement and conversion of our manufacturer system. The move was needed due to
expansion. This transition moved all hardware and software to a different
facility as well as successfully converting the company from Peachtree
Accounting to a more robust, efficient and customizable UA Accounting system.
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Supported all
desktop, server, network, and telecom hardware. Responsibilities include custom
building computers, running cat5 cables, installation of hubs/switches, and
Cisco routers while also performing routine maintenance of our phone, email and
voice mail systems.
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Responsible for
research, acquisition and configuration of all new network, desktop and server
systems.
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Moved remote
locations away from expensive frame lines to a more cost effecient
VPN solution.
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Responsible for
data integration from a large verity of source ODBC and non ODBC compliant.
This was done on a routine due to extensive marketing with purchased lists.
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Day-to-Day
programming using a verity of tools such as VBS, VB, VB.NET to help improve
existing accounting system. Vast
knowledge of accounting practices.
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Negotiated all
telecommunications and data services.
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Carolina
Apothecary
Reidsville
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NC
Network Administrator/Developer
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2001
- Present
consultant
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Transitioned
company from a poorly designed, unreliable network setup to a more robust and
efficient Active Directory setup.
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Installed, setup
and maintained a Windows 2000 SBS server for Active Directory, WINS, DNS, IIS,
RAS, and Exchange.
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Helped in the
purchase and setup of company website. Continue to support and maintain the
website in house.
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Current duties
include the setup and support of computers and equipment in a 50+ user, multi
location environment.
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Perform general
consultation for company wide equipment and telecommunications.
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Fluent in VB,
VBS, VB.NET, Javascript and HTML. Extensive
experience with Visual Basic and lately VB.NET. Working knowledge of C# and
C++. Accomplished in the setup and administration of the following operation
systems: Win98, WinNT, Win2k (pro and server), WinXP,
Linux and Unix. Skilled in ASP and HTML programming. Proficient in database
systems including SQL, MSDE and Access. Experienced with the following
Microsoft software packages: IIS, FTP, WINS, DNS, AD, RAS, Exchange, Office
97-XP, SQL. Experienced in the following other software packages: Bash,
Iptables, Sendmail, Fetchmail,
Apache, and Samba. Experience in *nix and Windows server system administration.
Adept in hardware configuration, maintenance and troubleshooting.
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Rockingham
Co.
High School
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Techskills Certification; Microsoft Certified Professional
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